Great game but support is lacking if you have a problem

The game is great, even awesome. The latest update caused me to lose about 6-8 days of progrsss, including items I purchased. The support basically told me I was screwed and did not compensate me. I have requested a refund from Apple and am leaving this game. Sad because its otherwise very good. Make sure you use the saving option listed somwhere in the game!

Silver-thorn about Warhammer 40,000: Freeblade, v2.0.2